How it works · Six steps
How we review your case
After a fraud, the most valuable thing is a clear picture of what can realistically be done. That is what this process is built to produce — in a fixed order, with a clear recommendation before any costs arise.
- No guarantee of success
- No cold calling
- Transparent costs
- Confidential & GDPR-compliant
Step by step
The six steps in detail
Enquiry and free initial assessment
You describe what happened — online or by phone. We examine the provider, the payment routes and the plausibility of possible claims, and come back to you with a clear first view. This step costs nothing and commits you to nothing.
Documents and the facts
If the case is worth pursuing, we go through the evidence with you in a structured way: contracts and terms, chat and e-mail correspondence, payment receipts and bank statements, wallet addresses and transaction IDs, screenshots of the platform and of the displayed balance.
An honest recommendation
You receive a clear assessment of which steps make sense — including the recommendation to take none, where the effort and cost would not be economically justifiable. We would rather say that at the outset than after an invoice.
Criminal complaint and securing assets
Where appropriate we file a well-founded criminal complaint and press for assets to be secured. Public prosecutors can order confiscation and asset freezing (§§ 73 et seq. StGB, §§ 111b et seq. StPO) — which matters, because funds tend to move on quickly.
Access to the investigation file
As your lawyers we can apply for access to the investigation file under § 406e StPO. This is frequently the decisive source of information: who operated the platform, which accounts received the money, who else was involved.
Civil enforcement
On that basis we assert your claims — out of court first, and before the courts where necessary. Against perpetrators and the people behind them, and where tenable along the payment route.
Realistic expectations
What you can realistically expect
Criminal investigations take time, and their pace is not something a law firm controls. Where perpetrators or accounts are located abroad, mutual legal assistance is needed and matters slow further. None of that means a case is hopeless — but it does mean that anyone promising you a quick, certain result is not being straight with you.
What we can influence is the quality of the groundwork: how completely the evidence is secured, how well-founded the complaint is, how early securing measures are pressed for, and how precisely the civil claim is formulated once the file has been read. That is where the outcome is actually decided.
We deliberately quote no success rates or recovery figures. Such numbers say nothing about your case, and in this field they are usually a sales instrument rather than information. What can be said reputably is this:
| Factor | Rather favourable starting position | Rather difficult starting position |
|---|---|---|
| Payment route | Bank transfer to accounts in Germany or the EU | Cryptocurrency routed through many intermediate stations |
| Those responsible | Identifiable responsible parties or companies involved | Anonymous perpetrators acting exclusively from third countries |
| Timing | Early — the funds may not have been moved on yet | Payments made long ago and limitation periods approaching |
A difficult starting position does not automatically mean nothing can be done — but it feeds openly into our recommendation.
Common questions
Questions about the process
How long does the whole process take?
That varies considerably and depends above all on the criminal investigation, which is outside our control. Investigations into cross-border fraud regularly run for many months. We will not give you a fixed timescale, because any figure would be invented — but after each step (complaint, access to the file, out-of-court demand) you will hear from us with the current status and a recommendation, without having to ask.
What do I need to have ready for the first conversation?
Whatever you have to hand is enough to begin: the name of the provider or platform, roughly when and how contact came about, which amounts were paid and by which route. Documents can follow. Nothing is lost if some records are missing — we will tell you what still matters.
Do I have to travel to your office?
No. We represent clients across Germany and handle case reviews by phone, e-mail and video call. A personal meeting is possible but not necessary for the assessment.
What if you advise against pursuing the case?
Then you have that in writing, and the initial assessment remains free. Not every case can be pursued economically — where perpetrators cannot be identified and no assets are within reach, further steps mostly generate costs rather than results. Saying so at the outset is part of the job.
Your next step
Have your case reviewed free of charge
Tell us what happened. We will tell you which legal steps are worth considering in your case — and which are not.
Free and without obligation. Costs only arise if you expressly instruct us afterwards — the fee under the RVG or a written fee agreement is discussed with you in advance. If you hold legal expenses insurance, we check the cover for you.
No guarantee of success — but a clear assessment. Your data is never passed on and is processed exclusively within the EU.
- 01You describe your case — online or by phone
- 02We get back to you promptly
- 03You receive an initial assessment — free and without obligation